The Iterated Window > Finding the In-Between Stance

Current State of the Experience Center
Current State of the Experience Center
2016

The Current State of the Ljusgård 34, shown here, is a collection of insights from all the events, observations and interactions during this research. It reveals the space as an interspace and the need for assumption d in our research journey. The complexity and contradictory states of being of the space raise a question of conflict, and especially into the differing motivations of the stakeholders and user experiences coexisting in the space.

As the Current State map visualizes, the Ljusgård 34’s usage is polarized. For example, the room acts as a brand and sales pitching platform, but also a fika space for employees. It is quiet, but also crowded at times. Also, it is both a place to take a deep relaxing breath and it is a place to hold an important event. This visualization also highlights areas that reveal the lack of enablement, as Ljusgård 34 is confusing. And finally, this map reveals that the Ljusgård is in a transition, possibly a constant one, and that it is a specific context of an individual interacting with the organization whether that individual is an insider or an invited guest. This space is for progress, process, products and people at Site Lindholmen. And possibly this space is a moment where the Experience Center provokes inspiration in an employee who is crossing the many paths inside Ljusgård 34 or a visitor waiting by the coffee machine.